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Knowledge Exchange

Building on
a Century of Excellence

Faculty Research Digests

As a Knowledge Exchange (KE) initiative, the Faculty regularly shares its members’ research outcomes to the community in the form of non-technical feature articles on its websites and in its newsletter. Through promulgating high quality research findings, we hope to enable organisations to make research-based decisions relevant to their fields and allow non-academics to expand their exposure to research-related knowledge.


Heng Chen
Dr. Heng Chen

Aug 2017

How Fake News Spreads

Timely new research shows that while rumors alone may have limited impact, their impact increases when they reinforce existing beliefs. Add effective communication, and rumors can lead to high-impact action. Read More >>


Link to the original research paper

Wing Suen
Professor Wing Suen



Professor Zhigang Tao

February 2017

The Hidden Price of War

Assessments of the costs of war are typically based on rebuilding costs. New research shows that the economic costs run much deeper and last far longer than is commonly assumed. Read More >>

Link to the original research paper



Professor Simon Lam

July 2016

Investing in enjoyment delivers positive returns for financial services

As financial markets continue to test the confidence of banking customers, emotions play a central role in developing a customer’s trust and commitment to the brand; so how should banks go about managing for emotional behaviours in the production and delivery of their financial services? Read More >>


Link to the original research paper

Professor Bennett Yim


Professor David Tse

January 2016

Unbundling the benefits and risks of Guanxi

Guanxi networks have served many Chinese and foreign firms well in their pursuit of Chinese consumer markets. However, will this service continue as China transitions toward a more developed and globally competitive market economy? Read More >>

Link to the original research paper



Dr. Michael Chau

June 2015

Do you know what bloggers are saying about your business?

It’s no secret that private bloggers tend to speak freely in their conversations about firms and their products. But how can firms tap into blogs and build their Business Intelligence? Read More >>

Link to the original research paper



Professor Kevin Zhou

January 2015

Managing knowledge for radical product innovation development in China

Companies like Apple, Intel, and Yingli Solar are producing products that radically shape the nature of product markets. But what strategies should managers apply if they want to raise or leverage the firm’s capabilities to develop leading innovative products? Read More >>

Link to the original research paper



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